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Return & Refund Policy – ElectroHub

1. Overview

At ElectroHub, we want you to be happy with your purchase. If you are not fully satisfied, you may be eligible for a return, exchange, or refund under the terms below.

2. Eligibility for Returns

  • You can request a return within 30 days of the delivery date.
  • Items must be unused, in original packaging, and in the same condition received.
  • We do not accept returns for gift cards, software, or final sale items.
  • Products damaged due to misuse, neglect, or unauthorized repairs are ineligible.

3. Return Process

  1. Contact our support team at support@electrohub.com with your order number.
  2. Follow the instructions provided after eligibility confirmation.
  3. Pack the item securely and ship it back to the provided address.
  4. We will notify you of the approval or rejection of your refund upon inspection.

4. Shipping Costs for Returns

  • We cover return shipping for our error (wrong item or defective on arrival).
  • For other returns, you are responsible for return shipping costs.
  • Original shipping fees are non-refundable, unless the return is due to our error.

5. Refunds

Approved refunds will be processed to your original method of payment. Please allow 5–10 business days for the refund to appear, depending on your bank or card issuer.

6. Exchanges

We only replace items if they are defective or damaged on arrival. If you need an exchange, contact support@electrohub.com with photos and your order number.

7. Damaged or Defective Items

If your item arrives damaged, contact us within 7 days. Please include photos or videos showing the issue so we can help quickly with a replacement, repair, or refund.

8. Late or Missing Refunds

First check your bank account, then contact your bank or card company. If you still have not received your refund, contact us at support@electrohub.com.

9. Contact Us

Email: support@electrohub.com
Address: 123 Tech Lane, Silicon Valley, CA 94000

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